Respect our colleagues and maintain a pleasant working environment

Honesty is the basis of all responsible actions, particularly in banking. The employees of the NLB Group are honest and pursue the highest ethical standards. By ensuring safe, stimulating and health-friendly working environment, we are building a long-term and solid corporate culture which is an important foundation of our success.

The NLB Group strives for relationships based on based on cooperation, mutual respect, politeness and mutual assistance. Every employee respects the dignity and integrity of their colleagues, motivates them, supports their development, and acts in accordance with the highest standards of professionalism and responsibility.

We at the NLB Group encourage respectful expression of opinions and open communication, which is the foundation of our work.

We listen first, then speak. Our word is our bond. We clearly state what we can or may do and what we cannot or must not do.  We actively seek feedback, appreciate and share information openly and in a timely fashion. We give constructive criticism in a respectful and honest manner. We share knowledge for the good of the NLB Group, and learn from one another. We communicate in a clear and understandable manner; we do not shy away from difficult questions and do not pass tasks on to others. We always work with all stakeholders in good faith, and with professionalism.

We take care of the development of positive culture in the NLB Group and ensure that every individual is treated with respect and dignity, as an essential element of the NLB Group.

The NLB Group is committed to fair treatment of all candidates in employment selection procedures. We judge on the basis of objective knowledge, experience and competencies and guarantee equal opportunities for all employees in a fair and transparent manner, regardless of the gender, age, race, colour of the skin, nationality, sexual orientation, religious belief and other personal traits.

We at the NLB Group reject and will not tolerate any kind of discrimination, unequal and unfair treatment of employees and any violence, molestation, harassment or mobbing of individuals at their workplace.

All employees can work in the NLB Group without fearing any such practices. We respect human rights and promote positive working environment which contributes to our success.

We at the NLB Group take care for the development of employees because we trust in their competencies, loyalty, integrity and devotion. Employee development is the key to successful business operations and sustainable development of the company.

That is why we ensure a safe and friendly work environment, promote mutual respect, and encourage a healthy lifestyle among our employees. Employee satisfaction is key to achieving our goals.

The NLB Group respects the right to privacy and interests of all the employees and therefore pays special attention to personal data protection.

Every employee is obliged to respect the right to privacy of their colleagues and handle their personal data in accordance with their internal rules and the foreseen procedures. 

Our colleagues are our internal customers. We are obliged to treat them fairly, respectfully and responsibly. Treat them as we would treat an external customer. We can only be successful if we cooperate!

Good and open relationships between all employees of the NLB Group significantly contribute to business excellence. These relationships should be based on mutual cooperation, assistance and understanding. We respect the rights and duties of co-workers and also their differences. Any disagreements must not provoke incorrect conduct or infringement of the rules of operation and respectful and honest conduct.

As employees of the NLB Group we are obliged to contribute to an open and transparent mutual communication. The managers must issue instructions and define tasks politely, clearly and comprehensibly. It is their responsibility to create a positive climate, to encourage co-workers to innovative thinking and to set a good example.

We are focused on understanding the needs of our internal customers and consider their interests. Based on our experience and expertise, we are committed to providing advanced, innovative and modern products and services suitable to their needs and requirements. Each of us strives to find opportunities for a good user experience of other employees in the NLB Group with whom they cooperate. The goal of each of us must be to ensure that interior customers of the NLB Group benefit in an optimised manner and that together we contribute to the efficiency and optimised user experience. We are even better when we work together!

The employees of the NLB Group must refrain from all types of sexual, verbal or other harassment and molestation of their co-workers. Such conduct is not tolerated in the NLB Group and is prohibited. Harassment is any undesired behaviour associated with any personal circumstance with the effect or intent of adversely affecting the dignity of a person or of creating an intimidating, hateful, degrading, shaming or insulting environment. Therefore, you yourself are obliged to ensure that your conduct does not put others in an uncomfortable position or threaten their health and safety.

We familiarize ourselves with internal rules and procedures regarding safety at work and comply with them. We are obliged to immediately report to the relevant organisational units of the Group member about unhealthy working environment or incidents as well as any physical violence or threat to the company property.

The employees of the NLB Group may not use for their own benefit or forward to any (unauthorised) third party any confidential data specified by law and/or business secret determined as such by the member of the NLB Group and entrusted or in any other way made available to the employees. Any data which could obviously cause material damage if submitted to unauthorised persons shall also be deemed business secret.