Reinhard Höll, who was appointed as the seventh member of the NLB Management Board and Chief Transformation Officer (CTO) by the NLB Supervisory Board in February 2025, joined NLB d.d. today. He will begin his five-year term of office on the day he receives consent from the ECB. Until then he will perform the functions of the Assistant to the Management Board of the NLB.
Pending approvals, the new CTO will focus on driving the management of top priority projects, outlined within the NLB Group business strategy presented a little over a year ago and initiated earlier this year. Furthermore, he will (at the end of the transition period) also direct attention to IT governance to support the Group at achieving ambitious IT strategy targets. Those targets include providing the foundation for a truly cross-functional agile operating model, building Group-wide capabilities for a mobile/digital first bank around architectural enablers, upgrading the infrastructure to a highly resilient hybrid-cloud model, establishing a foundation for data-driven decision-making and (Gen)AI, and becoming the powerhouse of the region for digital talent, originating at least 90% of new regular transactions in an E2E digitized way at comparably high level of client experience, resulting in high NPS.
On behalf of the NLB Management Board, I would like to extend a warm welcome to our new colleague. We look forward to working alongside him as we pursue the ambitious and transformational targets set out in our business strategy. These targets are not only forward-looking and future-focused – they are also grounded in a clear roadmap of actionable steps designed to drive meaningful change. Our vison is to transform NLB Group into a future-ready organization – “Mobile first. 24/7. Easy, but safe.”, one that continues to serve as a pillar of stability in our home region, Southeastern Europe.
I look forward to this opportunity and the challenges ahead. I am especially eager to collaborate with many experts in NLB Group I have already met and in a region that is one of the most dynamic in Europe. Our clients are no different than clients everywhere – they expect the best. And there are still many opportunities to enhance their experience. I am excited to contribute my skills and expertise to help drive this progress forward.
Reinhard Höll (1983) is an experienced professional with 20 years of background in international banking groups, and as well a consultancy firm with expertise in retail and corporate banking, growth transformation, technology modernisation, organisational design, operating models, and risk management. He began his career at Commerzbank (2004), where he focused mainly on corporate banking, before transferring to Lehman Brothers (2007) and later to Standard Bank (2008), where he began working in his role as a Credit Portfolio Manager in its Treasury and Capital Management team in London and Johannesburg. He joined the management consulting firm McKinsey & Company in 2012, where he currently holds the position of a Partner, serving banking, payment players, fintechs, and technology players, as well as investors across Europe. Furthermore, he also leads McKinsey’s Financial Services Private Capital work in Europe.
NLB is currently led by a six-member Management Board, consisting of Blaž Brodnjak, CEO; Archibald Kremser, CFO; Andreas Burkhardt, CRO; Hedvika Usenik, CMO Retail; Andrej Lasič, CIB; and Antonio Argir, CGPO.
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