Petr Brunclík joins NLB d.d.

The new COO will be responsible for IT, operations, procurement, and corporate real estate management departments. He is joining NLB d.d. during its intense digital and IT transformation, as well as numerous challenges being set forth to the banking sector by various fintech companies, and continuing calls to improve customer experience.

Petr Brunclík (1979) has almost 20 years of diverse banking, business, customer service, process improvement, online, and technology experience. He majored in information technologies and applied informatics at the University of Economics in Prague. He began his career in 2001 as a Head of Promotion at the Mironet Group, a Czech hardware and computer systems distributor. From there he moved on to GE Money Bank (6/2003), which was later (in May 2016) rebranded to MONETA Money Bank. For the next 15 years he held various positions including IT Manager for eBusiness Applications (2/2007), and later Senior IT Manager for Distribution Channels (3/2009), then Shared Service Center Director (1/2012), and lastly Chief Shared Services Officer (COO) (6/2013), responsible amongst other fields for a call center, customer service, and business process support.

Before joining NLB he gained extensive experience as a Chief IT and Operations Officer (CIO & COO) at the Home Credit Philippines (from June 2017), which is a part of Home Credit Group, an international consumer finance provider, with a leading presence across 11 countries in Central and Eastern Europe, Asia, and North America.